Customer Support

We are here to help you!
Where do you deliver?

We deliver all across Europe, with special attention to our customers in Sweden, Denmark, Norway, Finland, and Germany. Delivery is fast, secure, and fully trackable.

Can I return an item if I’m not satisfied?

Yes, you have 30 days from the date of delivery to return your item. Please contact us at support@elyglam.com or whatsapp to initiate the return process.

How do I order?

Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.

How do I pay for my orders?

We accept payments via Paypal and all major credit and debit cards such as Mastercard, VISA, Klarna Pay and American Express.

How can I track my order?

Once your order has been shipped, you will receive an email with a tracking link. You can also track your package directly through our “Order Tracking” page.

Do your clothes suit all body types?

Absolutely! At ElyGlam, we carefully select pieces that flatter all silhouettes, with elegant, flowing cuts tailored to European tastes and styles.